Frequently Asked Internet Banking Questions

Q: What can I do with Internet Banking?
A: You can view account balances and transaction history, transfer money, and make loan payments.

Q: How current is my banking information?
A: Your account information is updated every business day with new transactions that were posted to your account the previous business day

Q: What accounts will I be able to access through Internet Banking?
A: You can access your checking, savings, and loan accounts from the Internet banking service. Our Internet Banking Product is intended to give you as much access, security, and versatility as possible.

Q: Can I view my account history?
A: Yes, you can view your accounts by date, check number, payee, amount or balance in ascending or descending order.

Q: What is Multifactor Authentication?
A: Multifactor Authentication strengthens security at login while providing peace of mind for our customers. Multifactor Authentication protects against online fraud by providing an additional end user authentication factor beyond the username and password used today. The solution was designed to preserve the convenience and usability of your online banking channel.

Q: How do I access Internet Banking?
A: You must first complete the Internet Banking registration form and submit it to us. Once your registration is received we will process your request. You will receive a call to verify submission of the application. Once approved, you could have access to your account(s) as early as the next day.

Q: What happens if I forget or lose my password?
A: Just call us and we will take you through the steps needed to get back into the system immediately